Shipping policy
Canada & United States shipping is provided by CANADA POST. A tracking number will be provided by text or email once your order has been shipped.
PLEASE NOTE: WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS CHARGES OR FEES ONCE YOUR PACKAGE HAS BEEN SHIPPED. CUSTOMS FEES AND CHARGES ARE THE SOLE RESPONSIBILITY OF THE PURCHASER. ONCE WE HAVE SHIPPED YOUR ORDER, WE ARE NOT RESPONSIBLE OR TO BE HELD LIABLE FOR ANY LOST, STOLEN, OR MISPLACED PACKAGES. IT IS THE PURCHASER'S RESPONSIBILITY TO PROVIDE AN ACCURATE ADDRESS AND CONTACT INFORMATION. THERE IS NO SIGNATURE REQUIRED FOR OUR PACKAGES.
RETURNS
For refunds or exchanges of any purchases, we should be notified by email, direct message on Instagram or text. Our contact information is listed in the MENU BAR. The packaging & item(s) should be unused and returned in it's original packaging. We may ask for the buyer to provide photos.